Dear sir/madam
Pls. Find below attached status of the above said docket no as of now. This status is not updated after 07 april 2018.
From 7 th april i am constantly checking the staus in ur website and get in touch with customer care executive. But they were saying everyday this consignment will be delivered today. I did contact with these two nos to ur customer care[protected],[protected], but till today
Neither consignment is delivered nor i got any appreciable reply from them. Interestingly from 11 april 2018 to till now, nobody is picking the call since 10 am to 6 pm.
I got two contact no. Of vapi center but that mobile no is always switched off and landline is 24 busy.
Also i registered one complaint regarding this to ur customer care on 10 apr 2018 (Details given below) but there is no difference also.
Details of complaint
Your case no. Is 11127214 for dtdc c/n no. D41235887, we will revert soon with further details.
This is the overall secenario which i am suffering since last 07 apr 2018.
Following is the address details where this consignment is supposes to be delivered.
Kei industries ltd
Sy no-409/1/3/1; 409/1/4/1 & 2; c/o sudarshan addpack, khanvel road, dapada, silvassa.
Dadra and nagar haveli.-396230
So this is my request to u that kindly intervene in this matter and resolve it at the earliest.
I[censored] require any orher information. Pls. Call me on [protected].
Awating for ur prompt and useful action in this regards.
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