DTDC Courier & Cargo — consignment is not yet delivered even after 8 days

Address:

Sarjapur

Hi sir/madam,
I have not received my courier submitted on 11th june 2019 from navi mumbai to banaglore.
When i check the status, it shows pending with bommasandra warehouse since 3 days, it's more than 8 days and i haven't received it.
I even raised complaint but no response at all, customer care numbers are either invalid or busy.
I understand you are driving hard to deliver packages in this prevailing situations, appreciate it, however, please intimate at least the issue.

Consignment number - d93158974