DTDC Courier & Cargo — consignment lost by dtdc

Address:

C-11/82 jyothinagar, Ntpc township ramagundam, Karimnagar, Andhra Pradesh, 505215

I had posted document through dtdc courier service on 16.01.2020 having number h18068116. At the time of booking i was informed that my parcel will take 3-4 days to reach at destination. Since 20.01.2020 it is showing at "sangareddy" till today. The person of dtdc at shop (Mr. Satyam[protected]) is having no idea of my parcel. For reference i have attached the receipt given to me by dtdc ramagundam branch.

On customer service number a case no 15979265 was registered but till date no update/reply has been given to me.

Please look into the matter urgently as i have kept important document in parcel, further delay of my documents would incur huge loss to me.