DTDC Courier & Cargo — consignment lost

Address:

Dtdc vijayawada

My consignment is wrongly delivered to other customers without contacting me. While i went take my consignment, it's total opened some goods are lost inside the consignment. So i filed complaint regarding that issue 2month back. Till now there is no call for there end. Customers support saying that my complaint is closed and consignment delivered. I contacted dtdc many times and also visited near courier's office. But there no response from there end