DTDC Courier & Cargo — Consignment not delivered and not doing the task

Address:

Vaishali ghaziabad

Courier delivery boy said that we are not able to deliver your consignment at your door step, you have to came out some where we are, complete address is mentioned on the parcel box, but on the tracking website company show status not delivered due to incomplete address, company delivery boy call us and tell us to come other town, but i am in different town, how this is possible receiver came to delivery some where he is and collect the parcel, delivery boy not doing there job

My tracking no is U03384694