DTDC Courier & Cargo — consignment not delivered by dtdc courier and cargo

Jatin.pandey91

from New Delhi, Delhi

Address:

Durgapuri, New Delhi, Delhi, 110094

I had placed an order from madeeasy publications for books on 8th June 2019. They had dispatched books on 10th June 2019 via dtdc courier service

My consignment number is Z99282240 and it had to be delivered to me at Dayalpur(Delhi) which is near Bhajanpura.

The consignment had reached Durgapuri on 13th june itself but on 15th june when tracking details shown out for delivery, it had not reach me in anyway and on site it showed "reciever
not available".

Again on 17th June it was out for delivery and again it shows "consignment redirected". It has not been delivered and the status as of now is "consignment redirected" again. No one from dtdc had contacted me regarding failed delivery. I had posted screenshot of tracking details regarding whole scenario.

What should I do?

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DTDC Courier & Cargo customer support has been notified about the posted complaint.