DTDC Courier & Cargo — consignment not delivered

Address:

87 D(PART),Near I.V.R.I Gate 2, Near vridavan colony, Bareilly, Uttar Pradesh, Indian243122

Dear sir/madam
I have couriered a packet through dtdc courier service from ekta nagar branch (Z[protected] bareilly for kanpur on 19 november 2019.
It has been lost from kanpur branch of dtdc. After several mail to all authorities of dtdc courier service from ekta nagar branch it has been confirmed that item has been reached to kanpur but not delivered to destination.
Now it has been more than 52 days of my parcel till no satisfactory response from dtdc authorities.
I must be given claim of rs 4000/- cost of items as early as possible.
If i fail to get positive response i may go for further legal action.
Its request to solve and pay the claim at the earliest.
I have attached the receipt copy with this mail.

Shomita dutta
Bareilly