DTDC Courier & Cargo — consignment not delivered (more than 13 days)

Address:New Delhi, Delhi, 110075

Hi...

I had given consignment no. D36152485 to dtdc dwarka new delhi on 22nd september 2017 to send to gangtok-sikkim. I paid 3760/- (Courier charge - by air) &
I was told that the courier will reach to gangtok address with in 4-5 days. I just checked the status online and found that the consignment is still not reached. It is more than 12 days now and no updates on my courier.
Today on 4th october i spoke to a dtdc executive in dwarka on telno.[protected] and they didnt gave me any status on my consignment.

Its already more than 12 days & why should i paid 3760/- from my pocket to send it by air? Where is my consignment?

Regards,
Sandeep.
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Comments

The package received was soaked in rain and it was wet and damp. It was a warranty card and now I cant claim the warranty for my geyser and I lost all the money.

Consignment No: C76877980

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information