| Address: | Vadodara, Gujarat, 390021 | | Website: | dtdc |
Dear Sir/Madam,
This is with great disappointment i have to bring to your notice
the negligence in the distribution service of DTDC.Being a bostful customer of your excellent services i generally prefer DTDC.
This time i was supposed to find my consignment asap through your service that was booked from Meerut(U.P) on 13dec 2016 to be delivered to Vadodara.
I tried checking it status via online tracking and was shocked to find an incomplete update status (pl: find attached the snapshot with mail) on 20 dec 2016.I then called up Ahemdabad DTDC presence office and from there I was told that it had already reached Vadodara on 16 Dec 2016.They had given me Vadodara distributer's number that was never picked.It has still not being delivered by the Vadodara distributer.
My request to you is that kindly do something in this matter or atleast refund the money taken for the service.We as customer are the backbone of your enterprise.We feel cheated even after trusting and paying heavily to get our consignments in time the services from DTDC are absolutely questionable and the seriousness in delivery in time is not there.
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My courier no. 44046701 delivery date 5 dec 2016 but not recevied second thing bhopal head office not received phone any time i call continiue 4 days but your employee give me half n hour and not action my complaint so please solve my complaint immidiately
Thanx