Aniv Mazumdar
12/6/23
Dear dtdc,
1. I have booked consignment to kolkata bearing tracking id D63669835 and as per last update on 12 june 2023, it shows that the consignment was out for delivery but entry restricted (Otr).
2. I was never contact by any delivery person or any executive regarding the same and also i tried to establish contact to many dtdc services across kolkata but all the members are careless and rude nature.
3. I tried calling official customer care number of dtdc also but in vain.. Waited for almost an hour but no one attained the call.
4. Please improve your customer service and also teach your dtdc partners how to behave with the customers else market is very competitive.
5. Atleast contact the customer when you are out for delivery. Today also showing out for delivery but i am still waiting for any call from the delivery
6.Please deliver the package to the corresponding address immediately, it's urgent. Was this information helpful? |
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