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DTDC Courier & Cargo — consignment not received even on 5th day

My consignment no is z55302171. I have send courier on 14th march 2018 from lucknow so it should reach in maximum of 3 days but today is 5th day still not received by receiver. Yesterday when i tracked from dtdc site it showed courier reached delhi but today location on tracking its showing is chennai hub where as it has to reach new delhi
Thanks
Rohit srivastava

Complaint Status


[Mar 18, 2018] DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047