DTDC Courier & Cargo — consignment number - b58692471

Address:Chandigarh, Punjab, 160020

Worst experience ever. They have declared my package as "lost" after two week's continuous calling them and reminding them to find my undelivered package. I have been asking them so many times, they still don't have any answer and in the end when i told them that i will be going to consumer court for my Jacket they were very casual about and said .. yes you may proceed. Is this the responsibility of dtdc ? That jacket was sent to me as my birthday gift from Singapore and they have lost it that too after telling them to find it out. I can't trust them now. I have attached along the screenshot of the tracking details, but they have no idea where the package is . I want my Jacket as would be filling a case against DTDC now.
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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