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DTDC Courier & Cargo

DTDC Courier & Cargo — consignment redirected

I got this message from dtdc:
Your shipment no d53807381, by dtdc is attempted on 16-09-19, not delivered due to last mile misroute - (Otr). Track @ http://tinyurl.com/y2cjckw4
They didn't even attempt to deliver. This is very frustrating. I even provided them the appropriate address. They didn't even call me before redirected it. That consignment is very important to me.
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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