DTDC Courier & Cargo — consignment returned even before reaching destination.

Address:

H.no.136, Betharan home, near Panchayat hall., Block-2, Padumpukhuri., Dimapur, Nagaland, 797116

I was supposed to get a parcel delivered by dtdc which was shipped on 13th july 2019. Today is 24th July and still there is no call, no intimidation. When I finally checked the status on their website it says 'out for delivery' even before reaching my pincode area and few hours later it got updated to 'not serviceable area' and later again after few minutes the status said 'returned to hub'!!
What kind of a courier company does this??? There is not even proper number to call them. Pathetic courier service!! And this is not the 1st time that this kind of incident happened with dtdc! Please if you can't give a proper service then why not close down the company for a peaceful life for everyone!
My consignment no. is D52562293