DTDC Courier & Cargo — Consignment sent from London not yet delivered to Bangalore

Address:	SL3 0DF
Website:	uk.dtdc.com

Worst Service Ever!!!
I had sent a courier from London UK on 12th April 2017 which had 30 kgs of goods and that has not been delivered yet.
No one ever responds to the emails or calls in dtdc UK or India.
I have been tracking the courier and it shows it is lying in Bangalore since 21st April and is out for delivery, they have been updating misleading status.
They gave one single call after 100 emails and said they will be delivering it on 25th April, it's already 29th April today and there have been no updates.

Consignment number[protected]

I have spent a good amount in sending it and the company is so irresponsible, I am surprised I thought it to be a renowned name.