DTDC Courier & Cargo — consignment still not received as it is send through air mode

Address:211 , QUIDWAI ROAD, MOMINPURA NAGPUR, NAGPUR, Nagpur, Maharashtra, 440018

The consignment was dispatched from dist solan (Himachal pradesh) on oct 23 thorough air mode.
Today it is 29 oct and still it is not delivered

The materials are very urgent and are meant for the public use.
I had tried all the contact no but it is in vain.
The details of the consignment is

Consignment no - i03405663
To deliver to - rizm laboratories private limited, mominpura, nagpur
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