DTDC Courier & Cargo — could not deliver an item in kollam

Address:Kollam, Kerala, 691003
Website:www.dtdc.in

I am sorry to inform you about the poor service of dtdc kollam because i have travelled all most all part of i did and i have seen the wonderful service of dtdc everywhere but why it is so bad in kollam?
1st. 6 months back i got a parcel from kolkata through dtdc and they told me to collect it from 8kms distance.
2nd. One year back i got a parcel from odisha through dtdc again they told me to collect i do t bother. I told you are a courier service if you deliver it to my home please deliver otherwise i will not bother and they don't deliver and the packet returned back.
3rd. Recently i got a message that
Dear customer, we are pleased to inform you that your order no. Gs_60094 has been dispatched via dtdc on aug 20 2017 12:00am. Your awb no is x20842151" on 23rd august. And from 26 th august got call from [protected] regarding my address. But till now a courier company did not found an address in kollam.
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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