Address: | Bangalore, Karnataka, 560034 | Website: | www.dtdc.in |
Hi dtdc india,
Congratulation for such pathetic courier and customer service.
You customer care that is[protected]Bengaluru) does not answer any calls. Your customer support email [protected]@dtdc.com does not reply to any emails.
My issue is as described below:
I booked an important courier to be parcelled to west bengal from bengaluru on 18/12/17. So i chose dtdc premium express (Which promises to deliver the package next day) they even checked the pincode and confirmed it.
The person in charge in that branch charged me inr400/- for the service and handed over me the receipt.
Today, is 20th afternoon and the courier has still not reached the receiver.
I tried to call you customer service number bangalore[protected], wrote to you an email at [protected]@dtdc.com. No replies at all.
In your website when i put my consignment number to track all it shows is in transit.
In future, i'm not looking forward to use your services and neither will recommend anyone to use this.
Thank you for reading.
I hope you will acknowledge this issue and take some action. Was this information helpful? |
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