DTDC Courier & Cargo — courier delay & unprofessional behavior of delivery boy

Address:

Hennur Main Road, 560077

My parents had to deliver a parcel from merrut to bangalore.
Parcel sent on 23 jul19 received on 27th jul 2019.
Paid - rs 900/-
Dtdc agent took extra money saying it will be delivered in 2 days.in spite of paying extra money parcel reached 3 days late after a lot of follow up. Once parcel arrived delivery guy behaved very unprofessional and said we don't deliver the parcel at home, will parcel to apartment security. This kind of behavior and unprofessional.

Booking branch - uf 321
Consignment number-d52597102