DTDC Courier & Cargo — Courier delivered to wrong address and lost

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	www.dtdc.in

I have send this Consignment
Number h59855094 on 14march2017 from Hyderabad to Bangalore
it was delivered on 16th march 2017 to wrong address. but they not replying me properly. i called them to Hyderabad office and bangalore office till now there is no update. yesterday i went to the dtdc office where i sent the deleivery they asked me one more week time. every time i went there they are saying the same one week or two days. but there is no proper responce till now.
i lost nearly rs17500/- loss because i am sending all the original bills to claim from my company they asked me sent before april 1st 2017.
but not gone in date.

please help me how to get it from dtdtc plus .
i got all the proofs with me (emails, phone calls, snap of my courier, courier slip)
Dtdc customer service is too bad and not providing proper respond.

This is the very dissatisfied condition for me from DTDC.

Kindly consider my complaint and provide me a solution for this problem.

I hope very positive response from your side.

thanks in advance
venkataratnam taragalla
[protected]
[protected]@googlemail.com