DTDC Courier & Cargo — Courier delivery

Address:673655
Website:www.dtdc.in

Hi,

I would like to make an complaint about DTDC Kozhikode office. First of all they asked me to collect the parcel on monday even though they regularly collect parcels from my office which is only one kilometer away from my home. After asking them to deliver it to my office, they still haven't shown up two days later. My consignment has been sitting there for 2 days. I called to enquire, no one's even picking up the phone in the calicut office during office hours. Is this the quality of service that we should expect from one of the leading courier service.
The people in calicut office haven't shown any degree of professionalism and i am deeply dissappionted in the service. I would certainly think twice before sending important and time sensitive couries them.

Regards,

Arun
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    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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