DTDC Courier & Cargo — Courier didn't reach in time

Address:560059
Website:dtdc.in

I am Himateja and from Ongole there was a courier which was sent for me to Bangalore.
Consignment number is V26844390 which has been sent on March 2nd 2016.
It was supposed to get delivered on 4th March 2016. On top of that charges for this courier is 700. When we enquired at the place from courier was sent, they are telling that we will get it tomorrow (08.03.2016) and when we call the courier service number [protected] they keep telling that courier boy in in Global Village tech Park back gate since morning even when I called at 4:00 PM on 07.03.2016. This has to be taken very seriously where both the receiver and sender offices are not in sync.

People in both the offices or the person who picked up the call when called to this number [protected] are so negligent that when I called they are not even asking for the consignment number and telling that my courier will reach within 1:00 PM. It is now 3:00 PM and no one contacted me yet for courier.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
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Also please look at the status of my consignment in the attached image. Shows how well their tracking is .

Origin:
ONGOLE SUPER FRANCHISEE - ONG
OLE Booking Date
Friday, June, 03, 2016 Status
IN TRANSIT
Destination:
BANGALORE Status Date
Wed, Dec, 23, 2015 02:07 PM

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