DTDC Courier & Cargo — courier (is) delivered with wrong reasons past 35 days

Address:West Godavari, Andhra Pradesh, 534001
Website:www.dtdc.in/tracking/tracking_results.asp

I have been trying hard to reach out DTDC courier people and there was an urget couruer that has been shipped A42125424.
And with no reason or call to customer it has got returned and past 20dasy i.e from 9th october it is in return at Ahmedabad hub.And the parcel wass really costly and urgent.
After contacting multiple dtdc heqadoffices
Trying to collect the courier and also raising complaints.
Such a sick response from DTDC

Need an immediate action as to why are dtdc people playing with our parcels.
Worst service ever.Never we will opt it and also stop anyone from using it.
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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