DTDC Courier & Cargo — Courier is not delivered and on constant complaint no action is being taken

Address:

DTDC Vaishali Branch

I have an urgent to be delivered which was booked from Udaipur and destination is Delhi. It has reached Delhi Vaishali branch but is not getting delivered citing wrong address or wrong CIR. I have put up complaint online and via telecommunication to let the delivery agent call me so that I can communicate with him but no action has been taken and the courier is o[censored]tmost important to me. Please any kind of help would be appreciated.