DTDC Courier & Cargo — Courier missed in Whitefield branch , Bangalore

This mail is to write against the services provided by DTDC Courier & Cargo

i have no idea what kind of services are DTDC people providing
people in DTDC office are illiterate and extremely arrogant.

They have to delivery the courier with incorrect Pincode number . As soon i have noticed about the wrong pincode, raised the request to the DTDC for changing the pincode and delivery to the Correct address and i have all proofs for this communication and keep on following this 1st Nov 24 onwards. I went down to the branch of Whitefield to enquiry about the courier and came to know this branch received the courier long back and the bag was also scanned, but not able to get the courier packet in the branch.

I have went down couple of times to collect my courier and even spoke with branch manager, and he talk with me nicely saying they have received the packet and bag scan has happen but they haven't scan the packet, and after searching for couple of hours they didn't find packet in the entire branch after searching for couple of hours, Because of people irresponsibility i need to lose some amount of money .

They have given the numbers for the follow-up's and enquiry about the status, but none will respond to the calls and even the messages.
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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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