DTDC Courier & Cargo — courier not booked on submitted date

Address:

Siddharth Sudhakar Shikhare, 4, Swaraj Residency, Behind Sai Temple, Radeya Nagari, Apate Nagar, Karveer, KOLHAPUR, Maharashtra. 416011, Kolhapur, Maharashtra, 416011

A courier was submitted by dr. Nikhil kulkarni, soham publication on 17 october, 2019 for siddharth shikhare, apate nagar, kolhapur 416011 in dtdc courier. It was not booked for a week. When i contacted kolhapur dtdc main branch, i came to know that courier was booked on 22 october, 2019. I am complaining on 23 october, 2019.
We think dtdc courier is most reliable than others. Then what rubbish is going on? Please make me available the courier as soon as possible.
Siddharth sudhakar shikhare.