DTDC Courier & Cargo — Courier not delivered - almost a month now

Address:

Ghaziabad, Uttar Pradesh, 201002

Hi,
This is update you that the courier vide pod - z00330943 was neither delivered to concerned address nor being informed for its failure, recently post discussion with my friend i realized that he has not received the courier.
After tracking with the pod number online, in receiver details the dtdc office concerned person number was found i. E abhay ([protected]). Post discussion he has told that it was not delivered because the address was not there. I was shocked and surprised that how come the company like this will take the amount of courier (Ie rs 80) and didn't check whether the docket has the respective address or not. Moreover the pod i have has the details mentioned (Pune).
Although instead of messing these people, i told them to courier the details and forward the correct address of receiver and sender with contact details though the same was delayed for more then a month. To top up the trouble of customer they again asked for the amount. I told them i have already paid the amount to deliver the consignment from ghaziabad to pune and it was not being sent because the address was not mentioned in the envelope. Although it was not possible by a common sense but still if the courier was not being sent anywhere then why i need to pay again.
I have all the recorded communication as well as the whatsap details of these dtdc people who make fool of customer by charging double by giving such an unrealistic reasons and logic.