Complaint: Parcel No.C73045105 in the name Of BA. PAUL
A parcel has been sent to thrissur on 24 th jan 2017 from Coimbatore. The same has not been delivered yet. On enquiry it has been revealed that they are not willing to deliver the same and asked me to come and pick up the parcel 5 KM away. I I am a man of 61 years.
No body called me to say that i should collect it by myself. When i called them they said that it has to be taken delivery from their office. I tried to call your office number. Nobody was picking the phone and finally i tried your customer care number in Bangalore which also was not working. My request is to let your customers know the customer care phone number.
I have advised all my business people not have any business with your courier . The service was deplorable . You should atleast have one working Phone somewhere, where hapless people like me will be able to at least make a complaint.
ba.paul
thrissur
28.01.2017 time 3.32 pm Was this information helpful? | 
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