DTDC Courier & Cargo — Courier not delivered | |||||
Courier (ref : C74211721, KM Ramachandran, Plot no.60, Ragavendra Garden, Perumalpattu -602024) which is posted to me by 02-04-17 and same is received by Ambattur branch. After few days i got a call from the branch and said that, the address which is mentioned in courier is not covered by DTDC coverage then I advised to delivery to my office address at poonamallee and the same is agreed the branch too. But till today i am not received the courier and call (Ph [protected]) to concern who is called in the last week but he never pick the phone to respond. then I sent a sms by today and DTDC concern replied to contact the office number[protected] .based on that I call to that number but she responded as the courier is already Return to orgin place. Really i got disappoint, and I dont understand why the peoples are working like and it is completely insensible. I need a prompt response on this since there is no mistake from ourside, while Booking the courier, they have taken the booking and contact person also given clear information...then what is the problem. Please ask them to deliver the courier immediately Was this information helpful? | |||||
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DTDC Courier & Cargo customer support has been notified about the posted complaint. Apr 12, 2017 Arjun Kumar Das's response My CN No.K95244686. I have couriered some important thing for children that is Tawiz. It is very very important for him. Dispatched date is 28 March 2016. It should be sent Sambalpur to Rajkot but not delivered still now and any contact. Now where is my product.
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Will receiving courier each and every time courier boy call our security guard and ask him to collect the courier in main road, please inform your staff to delivered the particular items in our office, daily we are receiving couriers it is very difficult to ask our security to collected all those couriers
Thanking you
Thanking you
My document no. Z20243186 dt 1/4/17 DELHI TO HARIDWAR which was missing by haridwar branch and me very worry about my this document...plzzz solve and take action to this matter...
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Sir my CN No. is K95244686 dispatched on 28.03.2017 Sambalpur to Rajkot but it is not delivered still now.
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