DTDC Courier & Cargo — courier not delivered

Address:

411058

Consignment no - d37575730 booked on 11th oct, reached at pune hub on 15th oct, still not delivered to warje area (Recipient address). No response from [protected]@dtdc.com yet. It is now 7 days, status is still showing as in pune and last updated on 15th oct itself. Pune head office does not pick up the phone ([protected]) either and other's are switched off[protected]. Complaint no through dtdc agent app is 08961584. Please let me know what more i can do to get my parcel delivered. Please revert back on email at least.