Address: | Raigad, Maharashtra, 402204 |
I had booked a product and the same was couriered by the supplier tru one of your channel partner somewhere in pune. The consignment number was p50047309. I had ordered the product on pin code 402204.
The product was delivered to your channel partner at alibag 402201.
I received a call from your channel partner at alibag on 20/3/19 @ 5pm and their office closes at 6 pm. According to them the product will be returned back if not collected in 3 days.21/3/19 was a holiday and the product was returned back on 23/3/19.
What 3 day criteria do your company apply?
Once the courier is accepted with deliver address on pin 402204 why was it not delivered?
Your office had a option to refuse it.
Your channel partner at alibag with address given below is very rude.
Address: dtdc, shri vishnu siddharaj complex
Shop no 11 near janseva milk dairy
At & post alibag tal alibag 402201
Mob no.[protected].
They even refused to provide me the address or phone number of you channel partner at pune where the courier was accepted.
Plz provide sutiable reply at the earliest else will have to take appropriate legal action.
Regards
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