DTDC Courier & Cargo — courier not delivered

Address:

Lucknow, Uttar Pradesh, 226016

Regarding consignment no. Z94342036
Last status update is showing of 14.05.2019 time 19.15 hrs and showing receiver not available. I like to make it very clear no one turned up nor i was contacted. I was shocked to see the status as no one came and above all when i tried to contact them on phone most of the numbers are not working. When some how my call get connected on number [protected] i was told to contact on[protected] he told me to get in touch with [protected]. Talking with this person i was told we get in touch with you in 15 min & inform you about the latest status. Now he is not picking up the phone...
Highly unprofessional behavior not expected from dtdc