DTDC Courier & Cargo — Courier not delivered

Address:

dtdc courier aurai bhadohi

Dear sir,
we are requesting you to my courier from delhi (global logistics solution) to satyam rugs emporium natwa aurai 221301. send dt. 25/03/2021 tracking no- z61752622,
but now yet received the dispatch courier
mera document 1st april 2021 ko he delivered dikha rha hai par jab hamne aurai dtdc office me phone kiya to bol rhe hai ki aapka courier mere pass pada hai aur keh rhe hai ki aakr le jao apna courier
ab humko aap batao ki jab mera parsel mujhe mila he nhi hai to delivered kyu dikha rha hai mai aapko screenshoot attached kar rha hu.
is problem ko periority se lene ki kripa kre
please update me as soon as possible
my emial [protected]@gmail.com