DTDC Courier & Cargo — courier not delivered (on tracking website it was showing delivered)

Address:

New Delhi, Delhi, 110018

This is regaring one of our customer (Florence footwear) send courier to our alcon & co. With docket no. Z54228962. When i trace this courier on dtdc webside it was showing successfully delivered to our security guard, but that whole day our guard not received any courier. After getting this information from his receiving register we call customer care & after so many follow up we get courier hub subhash nagar phone no. There we get delivery boy contact no. And courier was with him he forget to deliver us. And given wrong information to his office & dtdc webside. We received courier after delay of two more days