DTDC Courier & Cargo — courier not delivered (receiver shifted)

Address: 560076

Dear sir,

My awb b53382092 was not delivered to me. The status entered in the website is "not delivered (Receiver shifted)". The address provided is the same as my aadhar card and passport and i have been staying here from past 20 years. When contacted the call centre, they give some contact number and that person gives another and so on... I have made 10 calls to atleast 7 of the dtdc people. All give excuse and say they are not responsible and drop the phone/ give another number.

The delivery boy has not contacted neighbors nor contacted us by mobile.

Status from their website:
Fri, 13th apr'18|15:55 hrs not delivered madiwala, bangalore
Wed, 11th apr'18|16:26 hrs not delivered madiwala, bangalore
Wed, 11th apr'18|08:54 hrs out for delivery madiwala, bangalore (Bilekahalli)
Wed, 11th apr'18|06:08 hrs processed & forwarded from hub bangalore hub
Wed, 11th apr'18|05:10 hrs received at facility madiwala, bangalore
Wed, 11th apr'18|04:38 hrs processed & forwarded tohub bangalore hub
Tue, 10th apr'18|22:24 hrs processed & forwarded tofacility hebbal, bangalore
Tue, 10th apr'18|21:38 hrs processed & forwarded to facility hebbal, bangalore
Tue, 10th apr'18|21:19 hrs processed & forwarded from facility hebbal, bangalore
Tue, 10th apr'18|17:21 hrs booked at facility hebbal, bangalore
Fri, 13th apr'18|21:38 hrs rto processed & forwarded to facility madiwala, bangalore
Fri, 13th apr'18|21:29 hrs rto processed & forwarded tofacility madiwala, bangalore
Fri, 13th apr'18|17:04 hrs rto processed & forwarded to facility madiwala, bangalore
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
 
1 Comment

Comments

I send this courier 4 times & I face these problem once again so plz sir kindly resolve this issue

courier not delivered (receiver shifted) - Comment #3738935 - Image #0

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