[Resolved]  DTDC Courier & Cargo — Courier not delivered, rto process initiated

The status of my parcel CONSIGNMENT NUMBER M24517986 shows *Not Delivered(RECEIVER SHIFTED FROM GIVEN ADDRESS-(CIR))* whereas the receiver was home and present on the given address. The address and other details given are correct as I've sent parcels before on the same address from dtdc. There was no effort to contact the receiver via call or text. RTO process is initiated for no reason. Kindly look into it and get it delivered to the destination instead of origin.