DTDC Ambala has the worst service and sent my courier to the wrong area (Dera Bassi instead of Zirakpur) and refused to deliver it to me! They told me to come and collect it from an area which is around 30km away! The staff is the the laziest and most pathetic bunch of people I have ever seen in any establishment...the girl I spoke to was extremely rude and refused to help us! I believe her name was Neha, she refused to tell me her branch manager's name, repeatedly put my calls on hold and then banged the phone when I asked for his name. For your information, he is Mr. Ravinder Sain and a blot on society. We have been charged 5100 for the courier which had not been delivered. We had to go and pick it up ourselves in an unknown area and were refused a refund!
I must say, the head of DTDC Dera Bassi was extremely polite and went out of his way to help us get our courier, even guiding us with navigation to the office! Kudos to DTDC DeraBassi!
Shame on Mr. Ravinder Sain, his bootlicking DTDC Ambala staff and their complete lack of work ethic and basic competence! Was this information helpful? | 
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