DTDC Courier & Cargo — courier not delivered to the correct address

Address:

Hyderabad, Telangana

Hi team

We have couriered some important doucments via dtdc having tracking number (V[protected] is shown as delivered in the site but the receipts didnt received the courier. Also in the site it is mentioned that couriered to hdfc banjara hills with incorrect receipients name, where as we couriered to hdfc sr nagar branch. I have requested "[protected]@dtdc.com" to confirm where exactly it is delivered and i am not getting any response. Also we tried calling the number "[protected]" which is switched off completely. And tried calling "[protected]" and they are not picking the phone.

All we are trying to know is where exactly the delivery of documents is done.

We do atleast 50 couriers every month and we never faced an issue. Please help us at the earliest.