DTDC Courier & Cargo — Courier not delivered yet!!!

Address:	Hyderabad, Andhra Pradesh, 500008
Website:	dtdc.in

My Consignment no. is H52832377. I had to send my documents to University in Dimapur in order to receive a certificate from them in a timely manner. Hence I opted to have my important documents sent through DTDC, Tolichowki, Hyderabad branch. Since 15 Feb the consignment status still shows in transit. I have called to DTDC branch number of time and each time person said, we haven’t heard anything from Guwahati branch and will let you know in couple of days and the same thing has been repeated several times. However, I still don’t see any change in the status. I have question for DTDC, are you going to solve my issues of admission in case the courier with my important documents doesn’t reach to university???