DTDC Courier & Cargo — Courier not dispatched and returned back

I have booked a courier from Derabassi to Ferozepur Punjab. The mailing address was written correct. Despite that it was not delivered at that address and returned back. Moreover the DTDC company has charged Rs 70 as delivery charges while booking. After receiving back the undelivered courier, I booked the same courier on same address of Ferozepur Punjab by Govt of India Posts. And it has been delivered by them on time. There customer care and local offices are also not customer friendly. I just all the citizen of India not to trust this courier company as they are playing with our hard earned money and giving zero output with nil customer satisfaction. My consignee number is T13528266 booked on 16 August 22. The Rs 70 amount is also not refunded back. It's a fraud company. Once again urged everybody not to trust this company.