DTDC Courier & Cargo — Courier not received.

Address:

251, DSR RAINBOW HEIGHTS, ORANGE BLOCK, HSR SECTOR -2 BANGALORE- 560102

I haven't received my DTDC COURIER with the ORDER NO C21247614 yet. its been more than a month now. The first time I got in touch with the DTDC near me they said it is yet to be delivered and that it is stuck in the
the Chamarajpet DTDC branch. On contacting the concerned person there, it was told that it has been delivered. They sent a receipt of the same but the receipt contained a fake receiver's signature that is not mine. I tired getting back to them, but no response. Now the vendor is asking me to pay for the parcel, I haven't received. I request the DTDC to do the needful with immediate effect so that I can get my parcel.