On 26 October /2021
I send a courier to my customer from SURAT to SOLAN(171102)
Almost 2 month gone
But courier had didn't receive to my customer till today
When i go to dtdc surat ring road office they said that courier successfully delivered
When i check tracking no.on website they shows courier delivered
But their is no sign of receiver on book
I said that to the man that
Where is a sign of receiver
They said for sign copy you should be wait for 7 days
I wait for 7 days but they didn't give me sign copy
THEN
they give me one address and they said that
Tell your customer that go on this address and received the parcel
my customer go on that address but they said that courier did not came yet
So
What i do now
My customer demanding refund money for her order
Otherwise she will do police complain against me
Pls help me
Otherwise i take strict action against dtdc
And i also tell everyone that dtdc do fraud with me
Pls don't send courier or parcel through dtdc
#DTDC FRAUD
MY NO.[protected]
NAME:VASU
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