DTDC Courier & Cargo — courier not sent

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

This in reference to the courier send from noida to sultanpur on 1st august 2017, consignment number - z30719483. Till 7 august they dont have any update of the packet place.
Your service of delivery is extremely poor, kindly close your courier service.
I have asking for help from noida customer care to sultanpur customer care
But nobody helps me and respond me that they are not responsible and they donot know where is the packet.
On 9 th august i called mr. Ajeet (The delivery person) and shravan of sultanpur but they both denied of service. Nobody took responsibility of where the packet is and the packet contains rakhi which is on 7th of august and i couried it on 1st of august but still i donot know where is the packet.
This is extremely shameful for your service.