DTDC Courier & Cargo — Courier not sent needs urgent medicine delivery

Address:

DTDC M/S. JAYADURGA PACKING MATERIALS I FLOOR,NO.17 534-1 REVATHY CENTRE ENGLISHPALEM MACHILIPATNAM FR ADDRESS MACHILIPATNAM 521001 Phone: 08672-22424

Our courier DELIVERY getting late from kp homoeopathy services machilipatnam to hyderabad address.
sent date 29th december. till now date(5th jan ) courier didnot reach client. courier contains medicines. needs delivery immediately.
we tried reaching machilipatnam dtdc office and hyderabad, NO PROPER RESPONSE from DTDC people.
"Our Complaint against DTDC Consignment Number H70630515, ticket Number 5119834."

KINDLY HELP.