DTDC Courier & Cargo — courier not yet delivered.

My package with tracking no. V53695714 has been booked on 10th july 2019 from navi mumbai to deliver it to secunderabad (Hyderabad) with proper address and phone number. The packet has been out of delivery 11th july 2019 at 13.56 hrs, now the status is not delivered (Local holiday - (Otr) at 16:59hr, there is no holiday in secunderabad other office of dtdc are working, i confirmed dtdc twice before sending at mumbai they confirmed one day deliver and they charged high amount of rs.275, i have very urgency my courier need to get delivered today by 4pm. Can you tell me what am i supposed to do right now?