DTDC Courier & Cargo — courier parcel not delivered

Address:Hyderabad, Andhra Pradesh, 500072

I did parcel courier through dtdc its been 15 days over with track number or aws :h02720656 fom hyderabad to gurgon. Its worth 1200/- product.
I tried to contact customer support no one is not picking up the phone. I sent a mail on this to customer care mail but no response. Is this the way dtdc deling with the customer s. No support in any form from dtdc.
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Tracking shown delivered but I didn't received my parcel.. as soon as possible resolve this..My tracking number is A38842418. Resolve this problem as soon as possibele

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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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