DTDC Courier & Cargo — courier rates

Dear sir / madam, i am from bangalore, yelchenahalli

In the yelchenahalli dtdc office they are not flowing the rate card as maintained in there office they are taking as double than the rate card

Request you to advise and ask them to provide the proper service to the customers and give some training about how handle the customer

Finally i sent the courier with other service provider.

Thank you.