| Address: | Mumbai City, Maharashtra | | Website: | www.dtdc.com |
I had sent courier from Kalwa (Thane) on 15th April, 2017 Vide No - M50035638 of very important documents which were supposed to be reached at Kandivali on Monday 17th April, 2017.
Same was not received by Tuesday, when called on customer care no it was informed to me that courier was mis-routed and will reach tomorrow at earliest.
On Wednesday when courier was still not reached they informed that it was returned undelivered whereas no person had actually went to deliver it. My family was very much there at the residence through out the day.
Delivery boy said he delivered another courier to our neighbor, when enquirer about surname of neighbor delivery boy disconnected the phone.
i requested them to deliver the same on Thursday by 12 noon but after lot of follow ups it was delivered at 2 pm.
I need complete refund of amount as it was delivered tooooooo late and also company should pay the compensation as it was financial document which also resulted in damage of reputation. Was this information helpful? | 
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