DTDC Courier & Cargo — courier service center returning back courier after 3 hrs saying unable to deliver the courier on ptp 2 pm

Address:

Pune, Maharashtra, 411057

Hello,

Today i made courier one urgent parcel to your dtdc phase-1 hinjewadi, pune service center with ptp 2 pm service.

Your representative asured to deliver the shipment next day 2pm and charged rs.230 for urgent delivery.

After 2 hrs i got call from your dtdc phase-1 hinjewadi service center that the courier will not be deliver very next day. You can collect your courier

If your service center doesn't know about customer value why you are providing services. I could have gone for some other courier service centre if i know at the time of booking. Wasted my time and money. Also i miss to submit valuable document on time. Way bill copy number e74588996