DTDC Courier & Cargo — Courier stuck

Website:

www.dtdc.in/tracking.asp

My name is Ashish and I wanted to know about my courier status .It's quite urgent for me to know. it's been 10 days since the courier got stuck in Dubai express hub transit .I am expecting my courier should be at its destination. I sent this courier for important study related verification purpose.
presently, I am not able to track even I have put many emails and query on DTDC Portal, and, right now, I am waiting for their reply. kindly solve this query as soon as possible.

Tracking ID=N25531399